Privacy Policy

1. Introduction

Synexa Health ("Synexa," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit synexahealth.com (the "Site") or submit information through our contact or demo request forms.

This Site is intended for healthcare organizations, clinic administrators, and business professionals exploring Synexa's diagnostic and preventive care programs. It is not a patient portal and is not designed for the submission of protected health information (PHI).

2. Information we collect

We may collect the following types of information:

• Contact and business information you voluntarily provide through forms on the Site, such as your name, email address, phone number, clinic or organization name, job title, and any message you include.
• Demo request details, such as your preferred meeting date, when you request a product walkthrough.
• Technical and usage information collected automatically when you visit the Site, such as your IP address, browser type, device type, referring URLs, pages viewed, and general interaction data.
• Cookies and similar technologies that help the Site function and, if enabled in the future, help us understand how visitors use the Site.

Please do not submit PHI, patient identifiers, or other sensitive medical information through this Site. If you need to share clinical or patient-related information, contact us directly so we can provide an appropriate, secure channel.

3. How we use information

We use the information we collect to:

• Respond to inquiries, demo requests, and partnership conversations
• Provide information about Synexa services and programs
• Improve the Site, its content, and user experience
• Maintain the security and integrity of our systems
• Comply with applicable legal and regulatory obligations

We do not sell your personal information. We may use aggregated or de-identified data for analytics and business planning.

4. HIPAA and clinical services

Synexa Health supports HIPAA-compliant workflows in the delivery of diagnostic and preventive care programs for medical practices. However, this public marketing Site is separate from clinical systems used to deliver care.

When Synexa enters into a business relationship with a covered entity or business associate, patient data is handled under applicable HIPAA requirements and the terms of the relevant Business Associate Agreement (BAA) or service agreement—not under this website Privacy Policy alone.

5. How we share information

We may share information with:

• Service providers that help us operate the Site, host infrastructure, manage communications, or support sales and customer operations, subject to appropriate confidentiality obligations.
• Professional advisors, such as legal, accounting, or compliance consultants, when necessary.
• Legal or regulatory authorities when required by law, subpoena, court order, or to protect the rights, safety, and security of Synexa, our users, or others.
• Successors in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to continued protection of your information.

6. Cookies and tracking

The Site may use essential cookies and similar technologies required for basic functionality. If we introduce analytics or marketing tools in the future, we will update this policy and, where required, provide choices to manage non-essential cookies.

You can control cookies through your browser settings. Disabling cookies may affect certain Site features.

7. Data retention

We retain information for as long as needed to fulfill the purposes described in this policy, respond to your requests, maintain business records, resolve disputes, and comply with legal obligations. Retention periods may vary depending on the type of information and our relationship with you.

8. Security

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your personal information, or to object to processing. To make a request, contact us using the information below. We may need to verify your identity before responding.

If you receive marketing emails from us, you may opt out at any time by using the unsubscribe link in the message or by contacting us directly.

10. Third-party links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

11. Children's privacy

The Site is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can take appropriate action.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may also be communicated through the Site or by other appropriate means.

13. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Synexa Health
Email: info@synexahealth.com